Term Conditions Page
Article 1 (Members)
To place an order or use various services on our online shopping website, you need to register as a member or information registered member (hereinafter collectively referred to as "members").
1. A member refers to a person who agrees to this agreement, completes the prescribed registration procedures, and issues an online member account and password.
2. We judge that all the information entered by members during registration is correct. The company is not responsible for any disadvantages caused to members due to input errors.
3. Members are responsible for the use and management of the network member ID and password issued when registering as a member. The company is not responsible for any problems caused by wrong use of the Internet member ID or use of the Internet member ID and password by a third party.
4. When the member registration content changes, the registration information should be changed in a timely manner.
5. Members can withdraw from the membership according to the procedures stipulated by the company. Even if membership is cancelled, the minimum information required for our business will not be deleted.
6. If a member has one of the following circumstances, we can cancel the membership at our sole discretion without notifying the member.
(1) When we interfere with our business or when we harm our company
(2) When the network member ID or password is illegally used
(3) False registration information
(4) In addition, when the company determines that it is not suitable for members
Article 2 (Handling of Personal Information)
1. Customer's personal information is information that can identify a specific customer (name, address, telephone number, date of birth, e-mail address, etc.). Please provide any information as required. Also, some services may not be available if there is information that cannot be provided.
2. When collecting personal information from customers, the purpose will be clearly stated on the website or catalog. We will not use your personal information for any purpose other than the purpose for which it was collected. In addition, we will collect through legal and fair means.
In addition, we may conduct surveys to collect information necessary for our business activities, but we will not pass the collected survey data to third parties in a form that can identify individual respondents.
3. In accordance with the Personal Information Protection Act (Act No. 57 of May 30, 2003) (hereinafter referred to as the "Act"), we will use personal information to the extent necessary to achieve the following useful businesses and purposes. I will use it.
(1) About shipped products, after-sales service after shipment, and contact information
(2) Provide new product and service information, outbound product information, transaction credit management, collection management, credit management, and other sales activities related to lifestyle advice.
(3) Create statistical data for marketing, promotion, and product planning (individuals cannot be identified.
* In addition, we may record the content of customer calls to improve the quality of internal call responses and accurately grasp the content of inquiries.
4. We will not provide your personal information to third parties except in the following cases.
(1) When the customer agrees
(2) When the law deems it necessary to provide
5. Use and storage of personal information
Regarding our provision of login functions, provision of membership services and targeted services, advertising and marketing, service research and development, etc., we will appropriately respond to inquiries, etc. We will use this to prevent and respond to fraudulent activity.
The purpose of use of detailed personal information is as follows, and the purpose related to it shall be included.
① Provide our login function:
Allow us to log into your account
(2) Provide member services and target services:
Provide member services and target services
Provide membership services, such as points, coupons, cash back and other rewards programs, and provide customers with services, content, rewards and information related to membership services and qualifying services.
③ For advertising, promotion and marketing:
Display, introduce or display on our website to send or display advertising to you, with your consent or to the extent and in a manner permitted by law, such as direct mail, email newsletters, etc.
④ Service improvement and research and development:
To improve existing and new services for our research and development
⑤ Appropriate response to inquiries:
Respond appropriately to customer inquiries, complaints, claims, etc. related to the Services or advertisements.
⑥ Prevention and response to fraudulent activities:
Prevent, investigate and identify fraud, cyber-attacks and other potentially illegal or fraudulent activity to protect ours, ours or a third party's interests.
We will store your personal information for as long as necessary to achieve the above objectives. We also store personal information about customers whose accounts have been deleted for the purposes of our obligations under applicable law, billing, dispute resolution, problem resolution, enforcement of rights and various investigations therefor. , may have been used.
6. Customer selection
As a general rule, customers provide us with personal information at their own discretion. If you do not provide, you will not be able to use certain services or functions such as membership services and target services, and you will not be able to use these services or functions, and there may be disadvantages such as inability to transmit information.
You can also change your contact details, whether you wish to receive e-mail communications etc. at any time in a manner determined by us separately.
7. Confirmation of personal information, etc.
We take care to ensure that your personal information is accurately stored on our systems. You can easily review your personal information and make changes or deletions through the methods we provide. If any inaccurate or outdated information remains, please update it appropriately. You can view, change or delete the content of your personal information that we have saved in member information management.
If the customer wants to confirm by other means without confirming the member information management, we will guide you through the procedure, so please contact us under "Inquiry". In addition, we may not be able to respond due to the storage status of the personal information or its nature.
Article 3 (Orders)
1. Your order limit is set according to your usage in our company.
2. Due to our regulations, the payment method may be changed or your product application may be rejected. In such event, the delivery schedule of the product may change.
3. If you are under the age of 16, please consult your guardian and indicate the guardian's name before ordering.
4. When the order information reaches our system and the application completion screen is displayed on the applicant's computer, it will be judged whether the order is complete.
Article 4 (Delivery)
1. Please note that it usually takes 3-5 days to prepare the product and 5-7 days to deliver the product after payment. However, it does not apply during company year-end and New Year holidays, Golden Week, and Obon.
2. Depending on the product, due to production reasons, it may take more than 2 weeks to ship.
If you request more than 3.2 products, we may not be able to ship them at the same time.
4. Orders may be flooded and the product you applied for may be sold out. In this event, we will contact you by phone or email to let you know it is sold out.
5. If the order amount is less than a certain amount, shipping fee will be charged. Also, some products will be charged a separate shipping fee.
6. Color and design may vary from the actual product depending on the appearance of the screen and computer monitor.
Article 5 (Exchange/Return)
1. For product exchange/return, please contact us within 7 days after the product arrives.
2. The return method shall be carried out according to the method notified when contacting us.
3. We do not accept exchanges or returns for products that have been used once, scratched or damaged products that are the responsibility of the customer, and products that have already been used by the customer.
4. For packaged products, please return all items in the package.
5. The customer is responsible for the shipping cost of the replacement/return product. However, this does not apply if the product was not delivered correctly or if the product is defective.
6. Please do not put cash, etc. in the returned luggage.
Article 6 (Payment)
1. Select a payment method from the payment methods displayed on the payment method selection page. (Optional payment methods may vary by order amount and product)
2. Your order limit is set based on your usage with us. If your order exceeds our standard usage, we will contact you shortly for payment options. In such event, the delivery schedule of the product may change.
Article 7 (About Safety)
1. We will implement necessary security measures to prevent your personal information and credit card information from being leaked or eavesdropped. This website uses standard encryption technology on the Internet (SSL: Secure Sockets Layer). SSL encrypts the data exchanged between you and our systems to protect it from eavesdropping and spoofing.
2. We have a firewall to prevent unauthorized access to each of our servers through the Internet.
3. We take great care not to attach virus files to the emails we send you. However, due to false statements from the sender, a viral email masquerading as a contact person at our company may be sent. Even emails from us, if they are suspicious, please do not open them. In this case, please contact us.
4. This website sends information called cookies to your computer to recognize your computer and improve its convenience. Cookie information is used to identify your computer, not you.
Article 8 (Inquiries)
1. Our inquiry contact information is as follows. toll free dial query page
2. Regarding inquiries to us, depending on the content of the inquiry, it may take several days to reply.
3. Depending on the content of your inquiry, we may not be able to answer it. warn.
Article 9 (Exemption)
1. In order to make the mail order network system run stably, we can stop the system without notifying customers in advance.
(1) When system maintenance is required
(2) When the system is difficult to operate due to power failure, fire, turmoil, violence, terrorist activities, etc.
(3) Also, when we determine that it is necessary to stop the system
The company shall not be liable for any damage, loss or disadvantage to the customer due to the interruption of the system.
2. Our company may change the contents of the mail order site without prior notice. The company is not responsible for any damage, loss or disadvantage caused to the customer due to the change.
3. Under no circumstances shall the company be liable for any damage, loss, disadvantage, etc. caused by the customer's use of this service.
4. Due to natural disasters such as earthquakes and typhoons, turmoil, violence, terrorism, etc., the product may be delayed or cannot be delivered. In such cases, we shall not be liable to the customer for any damage or problems caused by the delay or failure to deliver the product.
Article 10 (Copyright)
The copyright of all content (images, sounds, sentences, etc.) described by Mail Order Network belongs to our Mail Order Network. Use or reproduction of this information without our permission is prohibited.
Article 11 (Change of terms)
We may change this Agreement when we deem it necessary. Publishing the modified content of the terms means that the member has agreed to the modification of the terms.
Article 12 (Applicable law and competent court of the Convention)
With respect to our products and services, and our online shopping network, items not described in this Agreement will be governed by the laws of Hong Kong. In addition, if there is any doubt between you and us about the service or these terms, the courts of Hong Kong shall be the exclusive agreement jurisdiction of the first instance.
